Privacy Policy for Feltcitizens Walk-In Tubs

Last updated: October 2026

This policy explains how Feltcitizens Walk-In Tubs ("we" or "us") handles information when you visit feltcitizens.lat, phone the number on this site or send a request form. It is a general template and not legal advice.

What We Gather

When you call or fill out a form, you may give us your name, phone number, email address, location and a short description of your bathroom project.

The site can also pick up some details on its own. These may include your IP address, the type of browser and device you use, the pages you open and the times you visit. Calls to the number on this site may be tracked, and some may be recorded, to check quality and to handle billing.

Why We Use It

We use the information to:

• Match you with an independent walk-in tub or shower provider that serves your area
• Pass your request to that provider so they can reach you
• Reply to your questions and messages
• See how people use this website and our phone lines
• Make the site and the service better
• Follow the law and guard against fraud or misuse

Who Else Sees It

Feltcitizens Walk-In Tubs is a referral service. When you ask for help, we send your contact details and project notes to one or more independent providers or marketing partners so they can follow up with you. These businesses are separate from us. They have their own privacy practices.

Companies that help run the site and phone lines may also receive some information. Examples are hosting, analytics and call-tracking vendors. We may also share information when the law requires it or when we need to protect our rights.

We do not sell your personal information for money. Some laws treat sharing data with marketing partners as a "sale" or "share." Where that applies, you may have the right to opt out.

Please Skip the Medical Details

There is no need to send medical records or detailed health facts. A brief note about what makes bathing hard is plenty for a provider to plan a visit.

Cookies and Site Analytics

This site may use cookies and similar tools to learn how visitors use it. You can block or clear cookies in your browser settings. If you turn them off, some parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to see, fix or delete the personal information we hold. You may also be able to opt out of certain sharing. Send any request to contact@feltcitizens.lat. We may ask you to confirm who you are before we act on it.

Protection and How Long We Keep Data

We take reasonable steps to protect your information. No system is completely secure, though. We keep information only for as long as the purposes above or legal duties require.

Children

This site is not meant for children under 13. We do not knowingly collect information from them.

Changes to This Policy

We may update this policy from time to time. The date at the top shows when the current version was posted.

Reach Us

Have a question about this policy? Email contact@feltcitizens.lat.